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New Features for v6.8

The most recent miSecureMessages app version has many new features included in the upgrade. This post highlights the new features for the v6.8 release.

High Availability Configuration (requires additional equipment)

This feature allows miSecureMessages to be configured for multiple servers, with automated failover from one server to another when a server goes down. This feature can provide continuous uptime during some server upgrades and prevents downtime due to a single server failure.

Genesis Protected Dialing (requires IS Server 5.5 or later, Genesis 5.7 or later, the Protected Dialing feature, and the Auto Attendant feature)

New Genesis Protected Dialing settings allow phone calls placed from the miSecureMessages app to be routed through Genesis, enabling users to keep their personal device’s phone number private and to display their call center or organization’s phone number.

Shared Device Licenses

This feature allows devices to be registered for use by multiple users of the miSecureMessages app. Users are able to log into a device at the start of their shift and log out of it at the end of their shift, allowing another person to use the device. This feature enables healthcare organizations to provide their employees with a pool of devices to use at work and keep personal devices off of the network.

Device Phone Numbers

Device phone numbers are tied to a device rather than to a contact person. Device phone numbers can be used with the Shared Device feature to allow miSecureMessages users to call a contact person who doesn’t use the same device every day. When a contact person is logged into a shared device, the phone number of whichever device the user is logged into is displayed in the miSecureMessages apps on the Contact Info page for the contact.

Single Sign-On (SSO) (requires a certificate from an ID provider and purchase of the miSecureMessages Single Sign-On feature)

The optional Single Sign-On (SSO) feature provides authentication with a Single Sign-On Identity Provider. miSecureMessages Administration Web agent logins can be configured for one of two authentication modes:

  • MSM: The miSecureMessages server keeps track of passwords and performs authentication.
  • SSO: Single Sign-On Identity Provider keeps track of passwords and performs authentication.

miSecureMessages Groups can be configured for one of two authentication modes:

  • MSM: The miSecureMessages server keeps track of passwords and performs authentication.
  • SSO: A Single Sign-On Identity Provider keeps track of passwords and performs authentication.

Password Settings for Agents

Password Settings have been added to the System Configuration screen of the miSecureMessages Web Administration Web to allow administrators to set complexity requirements for agent passwords used to log into the miSecureMessages Administration Web. These are similar to the Group password settings that set the parameters for the passwords used to register miSecureMessages on a device.

Retries Till Lockout

This setting controls how many times someone can attempt to log into the miSecureMessages Administration Web with a valid agent name and an incorrect password before that agent name is locked. When an agent name is locked, it cannot be used to access miSecureMessages until
the password is reset in the Admin Settings for that agent. If Retries till Lockout is set to zero (0), usernames are never locked due to failed login attempts.

Minimum Length

This setting enforces a minimum length for passwords. If Minimum Length is set to zero (0), no minimum is enforced.


Expiration indicates the number of days until an agent’s current password will expire. Expired passwords need to be changed in order to continue using miSecureMessages.


The Reuses setting determines the number of unique passwords that must be set for an agent before the agent can reuse an old password.

Password Requirements

  • “Require Uppercase” requires passwords to contain at least one upper case letter.
  • “Require Lowercase” option requires passwords to contain at least one lower case letter.
  • “Require a number” option requires passwords to contain at least one digit.
  • “Require a special character” option requires passwords to contain at least one of the following special characters: ` ~ ! @ # $ % ^ & * ( ) - _ + = { [ } ] | \ : ; " ' < , > . ? /

Automatic Registration (when adding existing users to a Group)

If a user is already registered on a device, adding the user to another Group in the miSecureMessages Administration Web will grant the user access to that Group on that device without the user having to register on that again. This simplifies the device registration process by only requiring a user to register once on the device, rather than having to register for each group.

Contact Importer (supports CSV files)

This feature now supports Comma-Separated Values (CSV) files. There are two options for importing from CSV files, based on whether you have an on-site installation or hosted miSecureMessages. 

New Contact Permissions

Two new permissions settings have been added to Contact Permissions section of the Group Properties.

Hide Phone Number

This setting determines whether contacts in this group can view other contact phone numbers in the miSecureMessages apps and in the miSecureMessages Contact Web. Note: This setting is used to hide contact phone numbers, but does not hide device phone numbers.

Enable Access Gallery

This setting determines whether miSecureMessages users can access their device’s Photo Gallery from  the miSecureMessages app to attach photos to a miSecureMessages message. Disabling this feature forces users to take a photo from the miSecureMessages app in order to attach it, and prevents the 
photo from being stored in the device’s Photo Gallery. Users can still use their device’s camera to take a photo outside of the app and store in their gallery, but those photos cannot be attached to a miSecureMessages message.

Adjustable Font Size (for Apple App)

The miSecureMessages Apple App features an icon that allows the user to adjust the font size used for messages.

Dark Mode (for iOS)

The miSecureMessages Apple App will switch to dark mode when used on a device that is set to the “Dark” appearance in the iOS settings. In dark mode, most screens are displayed as white text on a  dark background, instead of black text on a light background. Previously, dark mode only was available on Android devices.

Themes Persisted on the Server

Themes selected in the miSecureMessages apps are persisted on the server instead of the device, allowing the theme to apply to all of the user’s devices.

New Notification Events

New notification event settings for server and device conflicts have been added to the Notifications page of the miSecureMessages Administration Web.