Maintaining patient, client, and consumer privacy is more important than ever before. miSecureMessages is an encrypted messaging platform with security, privacy, and reliability at its core.

With an easy-to-use, familiar style message app interface, straightforward setup, military-grade encryption, and US-based, 5-star customer support team, miSecureMessages is SIMPLE. STREAMLINED. SECURE.

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  • Ease of Use for Care Givers
  • Integration Options
  • Administrative Capabilities
  • SMS Escalation
  • Intuitive Features Including Auto-Replies, Away Messages, & Personal Quick Phrases


An intuitive interface means less time digging through complicated menus. Quickly respond using text, voice, or customized quick phrases. Send secure messages to a whole group or just one individual. Know at a glance which contacts are online, offline, or DND.


Setup with just an email. Easily attach photos, videos, or voice recordings. Also, miSecureMessages replaces bulky pagers and the need for a separate dedicated work phone. Increase your messaging coverage by connecting to mobile networks or WiFi, phones, tablets, and the Apple iWatch. Messages automatically sync across devices. Read receipt reports clearly show the complete message path.


HIPAA compliant message app, so PHI is safe to share across the entire care team in the healthcare organization. All messages are kept off the device for reporting and accountability. Deleted messages are automatically archived. Access can be remotely disabled, and apps are compatible with device security measures, including biometrics.

miSecureMessages IS FOR YOU IF...

  • You are looking to save critical time with a fast and reliable means of communication.
  • You have the need to safely share protected health information with members of your care team.
  • You are searching for opportunities to improve your workflows and enhance the process of patient admissions, sending lab results, transporting patients, and more.
  • You desire increased accountability among team members by easily confirming that messages have been sent and received.

HOW DOES miSecureMessages WORK?

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Happy Clients

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Real World Application: Jackson-Madison County General Hospital

Utilizing miSecureMessages for Efficient HIPAA-Compliant Communications

Beginning in the 1960s, pager-like systems were put to use and quickly became the industry standard for sending messages. Over the last few decades, the way hospitals communicate sensitive information has evolved, and their technology needs have changed to secure Protected Health Information (PHI) in accordance with HIPAA rules. In light of this, hospitals are now searching for secure communication systems that are also more robust, such as miSecureMessages.

Jackson-Madison County General Hospital is one of those hospitals. Located in Jackson, Tennessee, Jackson-Madison County General Hospital is part of the West Tennessee Healthcare System, one of the top 10 largest public, not-for-profit healthcare systems in the United States. The system employs more than 5,000 people, and services 17 counties around West Tennessee.

Selecting a Secure Solution

Needing an easy-to-use pager replacement system that would adapt to their unique needs, Jackson- Madison County General Hospital began to search for a solution that was also HIPAA compliant.

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