In this post, we look into the past, present, and future of healthcare communication technology. Technology has evolved significantly over time, especially when it comes to the ways in which we communicate. In the healthcare industry, the pager has played a big role in keeping healthcare teams connected, and it still does today.

The Novel Coronavirus (COVID-19) has made huge impacts on our health and day-to-day life throughout the world. The virus has led to overwhelm, particularly among the teams who are supporting and caring for those who are sick.

Why Hospitals Should Consider Updating to Secure Messaging 
The evolution of technology has made huge impacts on the way we do business, and all for the better. This is true for nearly all types of business, but none more than the healthcare industry.

Imagine you’re a doctor just finishing up with a patient who is suffering from life-threatening injuries. It’s critical that you move quickly, but you’re waiting for crucial lab results and aren’t sure if lab technicians are receiving your pages.

The importance of secure messaging in the business world.
Many people understand the importance of using a secure messaging solution in the healthcare industry. By replacing the traditional pager with a secure messaging app, doctors and nurses can remain HIPAA compliant, ensure the patient’s PHI is secure, and increase overall efficiency.

In healthcare, your business is subject to the privacy standards of the Health Insurance Portability and Accountability Act (HIPAA). The goal of HIPAA is to protect personal health information (PHI) that are held by doctors, insurance companies, and pharmacies.

Customers and Friends:

The global spread of COVID-19 is affecting every one of us.

At AMTELCO, we are committed to creating lasting, positive support for our employees, our customers and our communities.  Right now, we think that means we need to take some steps for the greater good.

Bring your own device (BYOD) is a trend that’s taking over workplaces of several different industries. A decade ago, few could imagine a hospital that allowed a nurse to pull out her personal smartphone in a patient’s room or a doctor that communicated with care teams over text messages.

If you step into any in-patient hospital or critical care center, you’ll notice one thing in common: near-constant, loud, piercing alarms. Of course, the purpose of an alarm is to get someone’s attention, immediately, when something abnormal occurs.

Amtelco and the 1Call Division of Amtelco are pleased to announce the release of Version 4.2.0 of the miSecureMessages secure messaging app.

Protecting electronic patient health information (ePHI) has become even more critical as the healthcare industry slowly transitions away from paper-based processes and into a more connected, electronic delivery model.

In this 3-part blog series, we’ve learned the definition of encryption and how call centers use it to protect data. Now we’ll learn a bit about the history of encryption and how it's commonly used today.

We’ve already learned the definition of encryption in this 4-part blog series and now we’ll take a look at how call centers use encryption to secure private data.

We hear a lot about encryption and how it is an important tool to keep our data safe.

In this 3-part blog series we’ll learn how encryption works, how call centers use encryption, and a brief history about encryption.

We are pleased to announce that the miSecureMessages Android app version 4.1.1.49 will be released to the Google Play store on Tuesday, May 15, 2018!

As more and more healthcare organizations move towards utilizing their professionals’ own personal digital devices as part of their duties, one question that healthcare administrators will have to face is how to choose the right secure messaging platform.

Patients often have a whole team of medical professionals treating them. The Institute of Medicine found that each year the average elderly patient sees 7 physicians (5 specialists and 2 primary care physicians) across 4 different practices.

Security breaches have been plaguing the healthcare industry for the past few years. The average HIPAA settlement fine is approximately $1.1 million and is increasing.

Technology and worldwide accessibility to the internet has made sharing information incredibly easy and efficient. By 2020 an expected 2.95 billion people will be using social networks. Our society today loves to communicate information via text, photo, audio, and video content.

McFarland, WI – Amtelco’s 1Call Division is pleased to announce the new miSecureMessages Server Version 6.6, with significant enhancements for both users and administrators.

User Features

Got a New Phone? Or a New Tablet?

Here’s How to Migrate miSecureMessages to Your New Device!

When you start using a new device, there are a few easy steps to follow to continue using miSecureMessages.

It might be an extreme weather event-- a hurricane, a forest fire, a tornado. Maybe it’s an act of terror, or maybe it’s a failure of aspect of the infrastructure.

Personal devices are saturating all facets of our society. The healthcare sector is no exception. Healthcare professionals, from nurses to doctors to home healthcare workers, are more and more frequently employing personal devices in the course of their work-related activities.

McFarland, WI – Amtelco’s 1Call Division is pleased to announce the release of miSecureMessages Server Version 6.5, with enhancements for both users and administrators.

User Features

For years, the concept of “interoperability” has been something of a holy grail in the exchange of health care information. Interoperability is the open flow of electronic communication across all sectors of patient care.

Hospice and home healthcare workers play a vital role in ensuring comfort, safety, and recovery for a uniquely vulnerable clientele.

Anybody who has spent any time in a public space, be it a coffee shop, a mall, or a restaurant, can attest to the fact that text messaging has become ubiquitous.

We live in an information-driven world: advents such as big data, cloud-based storage, and online databases allow for the gathering and storing of information to a degree unimaginable just a generation ago.

McFarland, WI – The 1Call Division of AMTELCO is pleased to announce that miSecureMessages is celebrating six years of secure texting and messaging.

The pager: it is a healthcare symbol as familiar as the stethoscope draped around a doctor’s neck. Pagers have been an essential part of the doctor’s toolkit since their introduction in the 1950’s.

The OCR announced that notices have been sent to random Covered Entities, which includes health plans, healthcare clearinghouses, and healthcare providers. Random audits of Business Associates will also start this fall. Business Associates are classified as any business that handles electronic Protected Health Information (ePHI) for a Covered Entity.

How can I protect my organization?

Is miSecureMessages integrated with other products?