Who We Serve

The miSecureMessages app is part of the Amtelco and 1Call family of communications tools that provides healthcare organizations, call centers, and businesses with a secure, reliable messaging solution that can be customized to meet your needs.

miSecureMessages can be used with iPhone®, iPad®, Apple Watch® and Android® mobile devices, desktops, and tablets. Users can send and receive secure encrypted text messages, photos, videos, and audio files.

We also have a miSecureMessages Certified Partner program that enables call centers and telephone answering services to resell miSecureMessages to their customer base.

For anyone using call centers for receptionist and messaging services to save time, increase efficiency and improve security.

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Outdated, non-secure communications platforms are dangerous and inefficient. miSecureMessages keeps your care teams, doctors, nurses, IT department, and executives connected with our all-in-one secure messaging app.

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Secure communication platform keeps your confidential messages away from prying eyes. Persistent notifications and alerts ensure your team sees and acknowledges critical messages.

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Why miSecureMessages

Communicate securely with miSecureMessages.
Maintaining patient, client, and consumer privacy is more important than ever before. miSecureMessages is an encrypted messaging platform with security, privacy, and reliability at its core. With an easy-to-use app interface, a US-based customer support team, and military grade encryption, miSecureMessages is SIMPLE. STREAMLINED. SECURE.

It's Secure

Unlike SMS, miSecureMessages encrypts messages, keeping your protected health information (PHI) secure. Messages are not stored on your devices, passcodes or fingerprint scans can be required, and access can be remotely disabled, making miSecureMessages HIPAA and HITECH compliant.

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It Saves Money

Consolidate devices with miSecureMessages. Using the miSecureMessages app on your smart devices, you can send an unlimited number of characters per message, and send an unlimited number of messages.

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It's Easy to use

miSecureMessages gives you advanced communications with an easy-to-use app for your smartphones and tablets. Instantly send messages with miSecureMessages, with customizable settings, letting you choose how - and when - to be notified.

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It's From a Trusted Resource

By constantly providing innovative solutions, Amtelco has been a trusted leader in the telecommunications industry for over 40 years. Having received over 25 patents, you can rely on Amtelco to provide you with the tools you need to interact efficiently and securely.

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Happy Clients

Testimonial Text (Large)

RELIABLE, FAST AND SECURE

The new release is fantastic. I love the On/Off updates and incredible speed even with added security measures. Thank you.

App User

Great For Clients

We absolutely love it for clients that want to be HIPAA compliant and for clients that may have been on SMS, alpha pager, etc. It's great for your medical clients and service based companies.

Gerald R. Brosseau, II, | Always On Call Answering Service, LLC

Excellent application

Excellent application. Meets HIPAA compliance requirements while also meeting physician workflow needs. Provides read receipts, date and time stamp, and also a means to send attachments. Easy to use! Amtelco keeps the application current with driving technologies and user needs.

miSecureMessages user

The total integration with Amtelco’s system

The total integration with Amtelco’s system has been a huge benefit.  There have been very few hiccups with users. When there are, 99.9% of the time it's due to user error or no internet connection.

Lisa Slavens | Answer Kansas City

Deliver Time Sensitive Data Securely

miSecureMessages has allowed Capital Health to deliver time-sensitive information securely to mobile devices so that staff can respond to patient needs within minutes.

Natalie Klaus, Manager Communication Services | Capital Health, Halifax, Nova Scotia

Productive Solution

miSecureMessages is a great texting solution for HIPAA compliance. miSecureMessages has provided another source of revenue for my business and is a productive solution for communications.

Bob Castle, Owner | Park Ridge Answering Service

Intuitive, Reliable, and Easy to Use

miSecureMessages has given us the opportunity to offer a better and reliable product for less money. It’s very intuitive, reliable, and easy to use for both administrators and the end-user. We have not experienced any downtime and have not encountered any issues we couldn’t resolve on our own.

Lisa Slavens, Owner | Answer Kansas City

Great App

The use of this app paired with the web use has made such an impact on our staff. The response time is great. The response times to patient care has greatly improved. A+ and highly recommended. Keep up the great work!

byciecieisback21

Maintaining Patient Confidentiality

Maintaining patient confidentiality is a priority at Capital Health. Partnering with Amtelco has enabled us to automate the work assignment process without risk of information breach.

Jane Pryor, Director of Operations Support | Capital Health, Halifax, Nova Scotia

Super Solid and Reliable

We have found miSecureMessages to be super solid and reliable. The total integration with Amtelco's system has been a huge benefit. There have been very few hiccups with users. When there are, 99.9% of the time it's due to user error or no internet connection. 

Lisa Slavens, Owner | Answer Kansas City

HIPAA Compliant

Our medical clients appreciate that this app ensures their compliance with HIPAA regulations for secure patient-related communications.

MLeibo

Medical clients appreciate this app

Our medical clients appreciate that this app ensures their compliance with HIPAA regulations for secure patient-related communications.

miSecureMessages user

Works as designed. Vendor is excellent to work with.

Kathy Mealer

Fast transmission of messages with documented date and time read receipts

Excellent app that keeps our Answering Service business HIPAA complaint along with our clients.Fast transmission of messages with documented date and time read receipts. Amtelco is excellent with support.

miSecureMessages user

Excellent Tech Support

I have been using this app for a few weeks as it is supported by my answering service so they can send me HIPAA compliant messages. If you need secure messaging, get this app.

Doctcg

On Call schedule and messages in the same app

Works good. I like being able to see my on call schedule and messages in the same app. Keeps my messages secure and I can respond to my answering service without calling in.

miSecureMessages user

Tracking Ability Is The Best Feature

We have been using the miSecureMessages for a couple of years now with great success. The tracking ability is one of the best features to confirm that the client has opened their message.

Doug Gregg | AnswerPro Limited

Secure, Fast, Reliable

Secure, Fast, Reliable... thank you!!! You can tell security is the number 1 priority with this app. This app allows my private messages to live behind a second passcode... locking everyone out.

A Google User

Very easy set up, reliable, and a great app

We have been using the app in our hospital for over 4 years. Very easy set up, reliable, and a great app. Amtelco continues to improve the app every year.

miSecureMessages user

Benefit for our business

miSecureMessages has definitely been a benefit for our business. Our Supervisors love it; it makes their jobs easier to get messages thru so they are not tied up and the workload does not back up.

Jamie Pineau - Owner | Debra's Medical Telemessaging

 

Impact on our staff

The use of this app paired with the web use has made such an impact on our staff. The response time is great. The response times to patient care has greatly improved. A+ and highly recommended. Keep up the great work!

miSecureMessages user

Wouldn't Use Anything Else

miSecureMessages works well. I wouldn't use anything else. The integration is nice, it is less work, simple to set up, and user-friendly. 

Bob Castle, Owner | Park Ridge Answering Service

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Testimonial Thumbnail for Large Screens

Testimonial Text (Small)

Tracking Ability Is The Best Feature

We have been using the miSecureMessages for a couple of years now with great success. The tracking ability is one of the best features to confirm that the client has opened their message.

Doug Gregg | AnswerPro Limited

Intuitive, Reliable, and Easy to Use

miSecureMessages has given us the opportunity to offer a better and reliable product for less money. It’s very intuitive, reliable, and easy to use for both administrators and the end-user. We have not experienced any downtime and have not encountered any issues we couldn’t resolve on our own.

Lisa Slavens, Owner | Answer Kansas City

Maintaining Patient Confidentiality

Maintaining patient confidentiality is a priority at Capital Health. Partnering with Amtelco has enabled us to automate the work assignment process without risk of information breach.

Jane Pryor, Director of Operations Support | Capital Health, Halifax, Nova Scotia

Wouldn't Use Anything Else

miSecureMessages works well. I wouldn't use anything else. The integration is nice, it is less work, simple to set up, and user-friendly. 

Bob Castle, Owner | Park Ridge Answering Service

On Call schedule and messages in the same app

Works good. I like being able to see my on call schedule and messages in the same app. Keeps my messages secure and I can respond to my answering service without calling in.

miSecureMessages user

RELIABLE, FAST AND SECURE

The new release is fantastic. I love the On/Off updates and incredible speed even with added security measures. Thank you.

App User

Works as designed. Vendor is excellent to work with.

Kathy Mealer

Great App

The use of this app paired with the web use has made such an impact on our staff. The response time is great. The response times to patient care has greatly improved. A+ and highly recommended. Keep up the great work!

byciecieisback21

Excellent application

Excellent application. Meets HIPAA compliance requirements while also meeting physician workflow needs. Provides read receipts, date and time stamp, and also a means to send attachments. Easy to use! Amtelco keeps the application current with driving technologies and user needs.

miSecureMessages user

Fast transmission of messages with documented date and time read receipts

Excellent app that keeps our Answering Service business HIPAA complaint along with our clients.Fast transmission of messages with documented date and time read receipts. Amtelco is excellent with support.

miSecureMessages user

HIPAA Compliant

Our medical clients appreciate that this app ensures their compliance with HIPAA regulations for secure patient-related communications.

MLeibo

Productive Solution

miSecureMessages is a great texting solution for HIPAA compliance. miSecureMessages has provided another source of revenue for my business and is a productive solution for communications.

Bob Castle, Owner | Park Ridge Answering Service

Very easy set up, reliable, and a great app

We have been using the app in our hospital for over 4 years. Very easy set up, reliable, and a great app. Amtelco continues to improve the app every year.

miSecureMessages user

Excellent Tech Support

I have been using this app for a few weeks as it is supported by my answering service so they can send me HIPAA compliant messages. If you need secure messaging, get this app.

Doctcg

Benefit for our business

miSecureMessages has definitely been a benefit for our business. Our Supervisors love it; it makes their jobs easier to get messages thru so they are not tied up and the workload does not back up.

Jamie Pineau - Owner | Debra's Medical Telemessaging

 

Medical clients appreciate this app

Our medical clients appreciate that this app ensures their compliance with HIPAA regulations for secure patient-related communications.

miSecureMessages user

Impact on our staff

The use of this app paired with the web use has made such an impact on our staff. The response time is great. The response times to patient care has greatly improved. A+ and highly recommended. Keep up the great work!

miSecureMessages user

Secure, Fast, Reliable

Secure, Fast, Reliable... thank you!!! You can tell security is the number 1 priority with this app. This app allows my private messages to live behind a second passcode... locking everyone out.

A Google User

Super Solid and Reliable

We have found miSecureMessages to be super solid and reliable. The total integration with Amtelco's system has been a huge benefit. There have been very few hiccups with users. When there are, 99.9% of the time it's due to user error or no internet connection. 

Lisa Slavens, Owner | Answer Kansas City

Deliver Time Sensitive Data Securely

miSecureMessages has allowed Capital Health to deliver time-sensitive information securely to mobile devices so that staff can respond to patient needs within minutes.

Natalie Klaus, Manager Communication Services | Capital Health, Halifax, Nova Scotia

Great For Clients

We absolutely love it for clients that want to be HIPAA compliant and for clients that may have been on SMS, alpha pager, etc. It's great for your medical clients and service based companies.

Gerald R. Brosseau, II, | Always On Call Answering Service, LLC

The total integration with Amtelco’s system

The total integration with Amtelco’s system has been a huge benefit.  There have been very few hiccups with users. When there are, 99.9% of the time it's due to user error or no internet connection.

Lisa Slavens | Answer Kansas City

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Testimonial Thumbnail for Small Screens

Testimonial Thumbnail for X-Small Screens

BILLIONS

of Secure Messages Sent and Received

1000

Hospitals and Call Centers Served

44

Years in Communication

See the app in action!

Schedule a demo today.

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Industry Insights

miSecureMessages logo transition to Amtelco Secure Messages

Upcoming Changes with miSecureMessages

Amtelco plays a pivotal role within various industries, such as contact centers and healthcare. With its vast array of offerings, Amtelco has decided to unify all of its amazing divisions and products under the name Amtelco. Initially, there were two reasons for the Amtelco rebrand: brand alignment and market differentiation.

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Away message update feature on miSecureMessages for clinical communication

Tackling Alarm Fatigue: miSecureMessages dominates healthcare messaging with advanced features and reliable security.

Communication is the cornerstone of crucial patient safety and care. Whether conveying critical information, coordinating tasks among healthcare professionals, or alerting staff to code calls, swift and reliable communication is non-negotiable. However, amidst the constant stream of alerts, notifications, and messages, a phenomenon known as "alarm fatigue" poses a significant challenge.

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